Workflow Details

The simplest way to submit work to us is via a partner application, such as Photolynx Flow… but FTP is fine as well.

This page provides details on how to get images to us, tell us what you want, and pull the results back down.

Click the headings below to unfold more detail on each step.

Call 514 743 1628 or email sales at JaleaTech dot com if anything is unclear!

Fill out the signup form – we’ll create an account for you on our servers.

Once things are rolling to your satisfaction we’ll ask you for a credit card number to keep on file to streamline billing & payment; alternatively you can purchase pre-paid blocks of credits at a discount – ask for details.

We don’t insist, but if you provide us with examples of how you want things done then we’ll have a great basis for working together.

Simply create a zip folder containing images like this:

  • ColorReferenceImage.jpg
  • CropReferenceImage_Primary_8x10.jpg
  • CropReferenceImage_Primary_5x7.jpg
  • CropReferenceImage_Yearbook.jpg

More detail:

    • Send us a ‘Shirley’: an image of a face or faces with color characteristics you consider ideal given your output devices.
    • Name the file ColorReferenceImage.jpg
    • Send us samples of what you consider a well-cropped image for several varieties of pose and image dimensions
    • Name the files “CropReferenceImage_<Pose>_<AspectRatio>.jpg”
    • Include as many example “output” images as you like, one .jpg file per aspect ratio.
    • For the <Pose> part of the filename, consider names such as:
      • HeadShoulder
      • 3Quarters
      • FullLength
      • Yearbook
      • Primary
      • Other
    • For the <Aspect Ratio> part of the filename, please use width x height – so 5×7 is a portrait and 7×5 is a landscape. Examples:
      • 8×10
      • 3×5
      • 20×10

Consult the sections below for details on how to actually get this zip file from your machine to ours. Basically, you submit it like it’s a regular job.

We have integrations with established studio & lab management tools.

Using these tools streamlines both the ‘moving images around’ worklow and the ‘ensuring that the right images are matched with the right data’ challenge.

If you have access to the tools below we strongly recommend using them.

You’ll still need to create an account with us so that these tools know which folder on our server to send work to.

  • Photolynx Flow
    • Provides integrated, free, one-click upload and download from the Jalea servers:
      • 1. Click the ‘Remote Image Service Cloud” button:


      • 2. Click ‘Settings’:


      • 3. Choose JALEA from the service FTP site and enter your userID & password, then click Save Changes:


  • Photolynx ImageMatch
    • In progress. “Soon!”
  • Pixel Photographics Pixel Suite
    • Agreement in principal with Pixel Photographics; check back soon.
  • Timestone
    • Agreement in principal with Timestone; check back soon.

3b. Submitting Jobs (manually, via FTP)

Communicating with us via FTP involves a few more steps but is appropriate for production pipelines that are not based on our partner applications.

FTP Basics

If you are not already familiar with FTP:

      • FTP stands for “File Transfer Protocol”. It’s a standard way to move content between computers using the internet. Jalea runs an FTP server; to submit images to it, and to pull results down, all you need is an installed FTP program and credentials for your personal account on our server.
      • Jalea recommends FileZilla –  a free, useful FTP program.
        • Click here to get it: link.
      • You need to tell the FTP program which “host computer” to connect with, and which credentials (user ID + password) to use. Once this has happened you’ll be able to copy files to and from our computers in much the same way you’d copy files between folders on your computer… just much, much slower.


      • Note that your credentials give you access to a private area on our server which is for your use only. You can’t see other people’s files, and they can’t see yours.

Connecting to Jalea

      • Our service bureau FTP host is:

      • You will have been given a userID and password when you created your account with us. Use them in your FTP client to gain access to our site.
      • When you get into your account on our server, you’ll find folders arranged like this:
      • <your account name>
        • IN
        • INPROCESS
        • DONE

Uploading Jobs

      • Use one folder per job, please:
        • IN
          • Reagan_23123
            • Manifest.txt
            • 12345.jpg
            • 67890.jpg
          • Acme_68405
            • Manifest.txt
            • 54321.jpg
            • 09876.jpg
      • Within each job folder, it’s really appreciated if you can include a manifest.txt file that describes the work you want done; see below. The treatments described in the manifest will be applied to all images in the folder.

The Manifest

      • Ideally, submit a .txt file per job in the job folder alongside the images it references.
      • Name the file “manifest.txt”
      • Example manifest.txt file contents…

Sample 1:

Job: Central_Eric_20160201b
Image Count: 27
Crop CropReferenceImage_Primary_8x10 Hard
Comments: Images look a bit blue, please correct

Sample 2

Job: Reagan_352543
Image Count: 50
Comments: Please render to JPG onto the background "Back_DrkBlue_324.jpg" included in this folder at 3600x2400 pixels

Available services and options

Put each desired service on a separate line, so that you can add options per service:

      • KO
        • “Please perform a chromakey knockout on these images”
        • Options:
          • PNG = render to PNG with no background
          • DP2 = render to Kodak DP2 JPG
        • If you don’t specify any options:
          • PNG
      • CC
        • “Please perform color correction on these images using the Color Sample that is on file for my account”
        • Note that you need to have provided us with a sample reference image beforehand
        • Options: none
      • Crop
        • “Please crop this image using the specified reference image as a guide”
        • Options:
          • Filename of reference to use
          • Type of crop
            • hard (e.g. crop image to 2000×3000 pixels)
            • TS (e.g. leave crop dimensions unchanged but send back Metadata enabling Timestone to soft-crop)
            • PL (e.g. leave crop dimensions unchanged but send back Metadata enabling Photolynx products to soft-crop)
        • If you don’t specify any options:
          • We don’t crop
      • AutoRetouch
        • “Please remove blemishes from these images using the following preset”
        • Options:
          • A
          • B
          • C
          • D
        • If you don’t specify any options:
          • A

Sample 3

Job: Emerson_352543
Image Count: 200
Crop CropReferenceImage_Primary_5x7  TS
AutoRetouch C

4. Processing & Quality Control

When work starts, we move your job folder from \In  to \InProgress.

If you are using FTP, this gives you a way to figure out where we’re at on your job.

If you are using a partner application, this information is reflected in the host interface.


If we are building virtual groups for you, we will sometimes detect errors in the data you sent us.

      • “Formatting” errors
        • These are problems with the formatting of your data file, or the contents of your image folder, which can be detected by a simple set of programmatic checks.
        • Examples:
          • Missing fields in the virtual group data file
          • Images described by the virtual group data file not present in the folder
          • Images present in the folder not described by the virtual group data file
        • It’s not possible for you to be billed on this kind of error!
          • We will stop production on the job and send a mail describing the issue, so you can fix it, before production is completed.
      • “Content” errors
        • These are problems with jobs which a mom / coach / teacher might detect, despite having correctly-formatted data.
        • Examples:
          • Subject in wrong group (uniform doesn’t match)
          • Subject appears twice in a group
          • Spelling errors
        • You may be billed for this kind of error.
          • We will make an effort to detect them using common sense, but you are responsible for mistakes in correctly-formatted data.
          • If a job makes it through production and billing before a content error is caught, then we’ll ask you to pay the invoice and offer you reduced ‘redo’ pricing to correct the issue.

5. Collecting Finished Jobs

Partner application users have nothing to do here; the whole point is that the transmission and re-integration of the processed images is automatic.


FTP users:

      • When done, we move your job folder from \InProgress to \Done
      • When you notice the creation of this folder, please download it and then delete the job folder from \Done so we know you got the job okay.


Either way: we will send you a work statement & invoice describing the work done on the images. You’ll be pleased with the granularity of the reporting; you can use it to improve the quality of your photography, by discovering “what works” in the easiest-to-process images.

Please note – we will remove any jobs that remain on the server 30 days after the job is complete.